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Terms & Conditions

  1. General terms and conditions 

The content on the website www.rivijera-opatija.hr and all written and other materials on them are the property of RIVIJERA Plus d.o.o., unless otherwise stated, and may not be copied, published, distributed, etc. without the express consent of the site owner. 

Limitations of use and liability 

The information published on this site is presented with the best of intentions and with verification of its authenticity. We endeavor to publish accurate information but make no warranties as to its accuracy or completeness. 

The information published on this website is for informational purposes only. 

By using the content of this website, the user accepts all risks arising from the use of the website and agrees to use the content of the website exclusively for personal use and at his own risk. Riviera d.d. hereby excludes any liability for direct and indirect damages arising or likely to arise from access to and use of the content of the pages and for any errors in their content. 

RIVIERA Plus d.o.o. reserves the right to change the content of the website without prior notice and is not responsible for any possible consequences arising from such changes. 

RIVIERA Plus d.o.o. is not responsible for any possible consequences arising from the unavailability of the website for technical reasons. 

These websites also contain information from third parties and links to third-party websites. RIVIERA Plus d.o.o. makes no warranties as to the accuracy or any other characteristics of such information and links, and assumes no responsibility for the content of the pages to which the link directs the user. 


The user undertakes not to use this website for content that spreads hatred and racial intolerance, violates the rights and interests of third parties, enters and/or distributes any illegal software, including but not limited to viruses, spyware, and the like. 

Protection, collection, and use of personal data 

The website of RIVIERA Plus d.o.o. they do not enable user registration and therefore does not collect personal data of users/visitors of the site of that type. 

The website of RIVIERA Plus d.o.o. enables online booking of accommodation in the campsite and therefore collects personal data of users/visitors of the site for the purpose of providing accommodation booking services. 

Detailed general terms and conditions of personal data protection and information about cookies used on this website can be found in the General Terms and Conditions of Personal Data Protection. 

Advertising on the site 

RIVIERA Plus d.o.o. reserves the right to publish commercial advertisements on its websites. Any correspondence or dealings with advertisers is solely a matter for the advertiser and website owner providing the advertising space. 

RIVIERA Plus d.o.o. is not liable for any damage or loss incurred as a result of such business or the mere presence of the advertisement. 

Changes to the Terms of Use 

RIVIERA Plus d.o.o. reserves the right to change these Terms of Use without prior notice. 

 Users are obliged to check the valid Terms of Use published on RIVIJERA Plus d.o.o. every time they use the website. 

  1. General conditions of personal data protection 

The General Conditions for the Protection of Personal Data are based on the provisions of the General Data Protection Regulation EU 2016/679 (General Data Protection Regulation – GDPR) and the Act Implementing the General Data Protection Regulation (OG 42/2018) and provide users of this website with information on the manner in which their personal information is collected, used, protected, corrected and deleted. A link to the terms of personal data protection is available on the front page and each sub-page of this website. A link to the user’s request for collected personal data is available in the menu at the bottom of the website. 

Personal data of the user 

In these terms of personal data protection, the term ‘personal data’ means any data on the basis of which the user can be identified: name and surname, date of birth, e-mail address, postal address, telephone number, IP address and similar data. 

No user registration is required to access the content of this website, nor does a user need to log in to the website to access the content. These websites can therefore be used without revealing the identity of the user. 

The website of RIVIERA Plus d.o.o. allow the user to book tourist accommodation in Opatija Camping via the online form. For this purpose, RIVIERA Plus d.o.o. collects the following personal data: name and surname of the user, postal and e-mail address of the user and contact telephone number. 

Cookies on the website 

This website uses cookies to manage authentication, navigation and other functions and shares information with third parties whose applications it uses. 

Please read the information on the type of cookies, their purpose and deletion options on the cookie information page before using the website. 

This website does not share your personal information with third-party cookie authors or use third-party cookies directly. 

How the collected personal data is used 

We use your information solely to provide you with the best possible experience when using this website and our services. 

The data collected is used to authenticate, collect anonymous statistics and improve the services provided by the website. 

This website does not register users and therefore does not collect users’ personal data for this purpose, but only anonymous data required for visiting sessions and data for third-party cookies. 

Personal data collected through the online accommodation reservation form is used exclusively for the provision of accommodation reservation services and accompanying services in order for RIVIJERA Plus d.o.o. provided quality service at the request of the user. 

RIVIERA Plus d.o.o. will retain your personal data only for as long as necessary for the purposes of providing tourist accommodation and ancillary services during your stay at Opatija Camping, and in the time, period defined by the legal obligations of RIVIERA Plus d.o.o. 

Protection of personal information 

This website is based on the Joomla CMS free website content management system. Many volunteers participate in the creation of this system, who try to keep the system safe, and the system is constantly evolving in the form of its newer and safer versions. New versions of the system provide greater protection and security of websites, so we regularly upgrade the system with each newly released Joomla CMS version. 

Personal data of users collected through the form for online reservations of users are stored in the computers of RIVIJERA Plus d.o.o. The security of your data is important to us and we take it seriously, but no way of transferring data over the Internet and electronic data storage is 100% secure. RIVIERA Plus d.o.o. seeks to use all available means and systems to ensure the security of stored data but cannot guarantee their absolute security. 

RIVIERA Plus d.o.o. undertakes to use all personal data of the user submitted via the online booking form exclusively for the purpose of booking accommodation and telephone / e-mail contacts in connection with its confirmation and ensuring quality services. 

RIVIERA Plus d.o.o. undertakes not to sell, rent or deliver your personal data to third parties / persons without your express consent. 

Users of the services of RIVIJERA Plus d.o.o. may at any time request access to their personal data provided by RIVIJERA Plus d.o.o. stored in their systems or request their complete deletion. 

Procedure in case of unauthorized access to personal data 

The website owner takes care of and is responsible for the up-to-dateness of the Joomla CMS version of the website to ensure the security of the personal data collected and to prevent the security intrusion and misuse of the user’s personal data. 

In the event of a security intrusion that would allow unauthorized access to users’ personal data, the website owner will, in accordance with the provisions of the General Data Protection Regulation (GDPR), all users and the Agency for the Protection of Personal Data attack (AZOP) responsible for supervising the application of this Regulation to notify of unauthorized intrusion within the statutory time limit of 72 hours. 

Changes to the terms of personal data protection 

These terms of personal data protection apply only to the data collected on this website, and not to personal data collected for the purposes of providing RIVIJERA Plus d.o.o. services outside of these websites. 

RIVIERA Plus d.o.o. reserves the right to change these privacy terms without prior notice. 

Changes will be posted on the website itself. We recommend all users to regularly check the content of this website and the conditions of personal data protection.  

  1. Cookies on the website 

Cookies are very small text files that a website stores on your computer when you visit it and which are used to enhance your experience while visiting the website. When you access this website, it stores information about your visit in the web browser you are using, creating a record of previous visits that gives feedback to the website each time you visit it again. The website uses cookies to remember your actions and desired settings over a long period of time (such as login, language, font size, and other preferences related to the display of the page), so you do not need to re-enter them each time page. 

Cookies cannot run programs or transmit viruses. For more information on cookies, visit aboutcookies.org 

This website uses the following cookies: 

First-page cookies / necessary system cookies 

– Session cookies – A session on a website tracks the user during their stay on the page, records which pages they view and what they do regardless of whether the user is logged in to the page or not. When a user is not logged in as a registered user, the sessions are anonymous and are recorded only as an anonymous user identification number (ID). When a user logs in to the site, the user’s session is updated with his Joomla ID number. Joomla CMS session records user data in the form of cookies in the user’s web browser and in the Joomla CMS system database. 

This website does not allow user registration and therefore only records anonymous sessions, ie the anonymous identification (ID) number of website visitors / unregistered users. 

When an unregistered user/guest leaves the website and closes the web browser or is inactive for a predefined period of time (60 minutes on this website), the temporarily stored session is completely deleted and is not recorded anywhere. 

Third-party cookies 

– Google reCaptcha – Google reCaptcha collects users’ personal information to determine if the form is being completed by a person or a bot. The reCaptcha service, for example, checks all the cookies that Google has stored in the user’s web browser in the last 6 months, how many mouse clicks the user has made on the page, the language of the web browser, etc. 

Cookies name, duration, and purpose 

APISID, HSID, NID, PREF, SAPISID, SID, SSID up to 2 years cookies that use a unique identifier to track users. The authors of third-party cookies are those third parties, in this case, Google. For more information about the type and manner in which Google collects and uses your information, please visit https://privacy.google.com/intl/en/your-data.html, and see their Privacy Guide on Google’s products for privacy information. for all Google products/applications. 

This website does not share your personal information with third-party cookie authors or use third-party cookies directly. 

Delete and set cookies 

Web browser 

The user of the website can control and/or delete cookies on his personal computer. The user can delete all cookies that were previously stored on the computer and the settings of most web browsers also allow the blocking of cookies. If the user blocks cookies, some parts of this website may not work at all or will not work at all or certain services and functions will not be available. For more information on cookies, visit aboutcookies.org. 


Most third-party cookies used by this website are part of Google applications and products integrated into the site. If the user does not have a Google Account, Google stores all user information through unique identifiers associated with the web browser, application, or device used by the user. If the user has their own Google Account and is logged in, the data is stored in the account and treated as personal data. 

Third-party cookies usually expire after 1-2 years, the duration is determined by the third party who is the author of the applications that use these cookies. 

More information about Google’s privacy policy and the collection, use, and management of personal information can be found at the Google site https://policies.google.com/privacy/update?hl=en_US. You can also check your privacy controls and set them up at https://myaccount.google.com/privacycheckup?utm_source=pp&hl=en_US

Acceptance of cookies on the website 

When a user comes to these websites, a cookie notification is displayed and cookies are turned off. After the user closes the notification, which is considered acceptance of cookies, the terms of use of the site, and the terms of personal data protection, cookies are enabled and the site operates without displaying the notification. Confirmation of acceptance of all terms and cookies takes 30 days when the notice is renewed. 


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