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Terms & Conditions

  1. General terms and conditions 


Content Ownership and Restrictions

The content on the website www.rivijera-opatija.hr and all written and other materials contained therein are the property of RIVIJERA Plus d.o.o., unless otherwise stated. These materials may not be copied, published, distributed, or used in any other way without the express consent of the website owner.


Limitations of Use and Liability

The information published on this website is presented with the best of intentions and has been verified for authenticity. While we strive to provide accurate information, we make no warranties regarding its accuracy or completeness.

The information on this website is for informational purposes only.

By using the content of this website, the user accepts all risks associated with its use and agrees to use the website’s content solely for personal purposes and at their own risk. RIVIJERA Plus d.o.o. excludes any liability for direct or indirect damages arising from access to or use of the website content, as well as for any errors in the content.

RIVIJERA Plus d.o.o. reserves the right to modify the website’s content without prior notice and is not responsible for any consequences arising from such changes.

RIVIJERA Plus d.o.o. is not responsible for any consequences arising from the website’s unavailability due to technical reasons.

This website also contains information and links to third-party websites. RIVIJERA Plus d.o.o. makes no warranties regarding the accuracy or any other characteristics of such information and links, and assumes no responsibility for the content of external websites.


User Responsibilities

The user agrees not to use this website to distribute content that promotes hatred or racial intolerance, violates the rights and interests of third parties, or uploads and/or distributes illegal software, including, but not limited to, viruses, spyware, and similar programs.


Protection, Collection, and Use of Personal Data

The website of RIVIJERA Plus d.o.o. does not require user registration and, therefore, does not collect personal data of users/visitors of the site unless otherwise specified.

The website allows online booking of accommodations in the campsite, which involves collecting personal data from users/visitors for the purpose of providing booking services.

For detailed information about the general terms and conditions of personal data protection and cookies used on this website, please refer to the “General Terms and Conditions of Personal Data Protection.”


Advertising on the Website

RIVIJERA Plus d.o.o. reserves the right to publish commercial advertisements on its website. Any correspondence or transactions with advertisers are solely between the advertiser and the website owner providing the advertising space.

RIVIJERA Plus d.o.o. is not liable for any damage or loss incurred as a result of such transactions or the mere presence of advertisements.


Changes to the Terms of Use

RIVIJERA Plus d.o.o. reserves the right to change these Terms of Use without prior notice.

Users are obligated to check the current Terms of Use each time they use the website.


General Conditions of Personal Data Protection

The General Conditions for the Protection of Personal Data are based on the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Act Implementing the General Data Protection Regulation (OG 42/2018). These conditions provide users with information on how their personal data is collected, used, protected, corrected, and deleted. A link to the terms of personal data protection is available on the homepage and every subpage of the website. A link to request access to personal data is available in the menu at the bottom of the website.


Personal Data of the User

In these terms, “personal data” refers to any information that can be used to identify a user, such as their name, surname, date of birth, email address, postal address, phone number, IP address, and similar information.

No user registration is required to access the content of this website, and users do not need to log in to access content. The website can be used without revealing the user’s identity.

RIVIJERA Plus d.o.o. allows users to book tourist accommodation at Opatija Camping via an online form. For this purpose, RIVIJERA Plus d.o.o. collects the following personal data: user’s name, postal and email address, and contact phone number.


Cookies on the Website

This website uses cookies to manage authentication, navigation, and other functions. It shares information with third-party applications used on the site.

Please review the cookie information page before using the website for details on the types of cookies, their purposes, and options for deleting them.

This website does not share personal information with third-party cookie authors or use third-party cookies directly.


How Collected Personal Data is Used

The information collected is used solely to provide users with the best possible experience when using the website and its services.

The data is used to authenticate users, collect anonymous statistics, and improve the services offered by the website.

This website does not register users and does not collect personal data for that purpose, but only anonymous data for visit sessions and third-party cookies.

Personal data collected via the online accommodation reservation form is used exclusively to provide accommodation booking services and related services to ensure that RIVIJERA Plus d.o.o. delivers quality service as requested by the user.

RIVIJERA Plus d.o.o. will retain your personal data only as long as necessary for the purposes of providing tourist accommodation and related services during your stay at Opatija Camping, and for the period defined by legal obligations.


Protection of Personal Information

This website is based on the Joomla CMS content management system. Volunteers continuously work to maintain and secure this system, with regular updates to improve its security. New system versions provide greater protection for websites, and we upgrade the system with every new release.

Personal data collected through the online reservation form is stored on RIVIJERA Plus d.o.o.’s computers. We take your data security seriously, but no method of transferring data over the internet or electronic data storage is 100% secure. RIVIERA Plus d.o.o. makes every effort to ensure the security of stored data but cannot guarantee absolute security.

RIVIERA Plus d.o.o. will use your personal data submitted via the online booking form solely for the purpose of confirming and providing accommodation services and for communication related to those services.

RIVIERA Plus d.o.o. commits not to sell, rent, or disclose your personal data to third parties without your express consent.

Users of RIVIJERA Plus d.o.o.’s services can request access to their personal data stored by RIVIERA Plus d.o.o. or request its complete deletion at any time.


Procedure in Case of Unauthorized Access to Personal Data

The website owner is responsible for ensuring that the Joomla CMS version is up-to-date to safeguard the personal data collected and prevent unauthorized access or misuse.

In the event of a security breach that allows unauthorized access to users’ personal data, the website owner will notify all users and the Croatian Personal Data Protection Agency (AZOP) in compliance with GDPR provisions, within 72 hours.


Changes to the Terms of Personal Data Protection

These terms of personal data protection apply only to data collected on this website, not to personal data collected outside of the website for RIVIJERA Plus d.o.o.’s services.

RIVIERA Plus d.o.o. reserves the right to change these privacy terms without prior notice.

Changes will be posted on the website. We recommend that users regularly review the content of this website and the personal data protection terms.


Cookies on the Website

Cookies are small text files stored on your computer when you visit a website, used to improve your experience. This website stores information about your visit in your web browser, creating a record of previous visits that helps the website remember your preferences when you return.

Cookies cannot run programs or transmit viruses. For more information about cookies, visit aboutcookies.org.

This website uses the following cookies:

  • First-Party Cookies / Necessary System Cookies
    • Session Cookies: These cookies track users during their visit, recording which pages they view. If the user is not logged in, the session remains anonymous.
    • The session expires when the user leaves the site or after 60 minutes of inactivity.
  • Third-Party Cookies
    • Google reCaptcha: Google reCaptcha collects personal data to distinguish between human users and bots.

Deleting and Managing Cookies

Users can control and delete cookies through their browser settings. Users can delete all cookies stored on their computer, and most web browsers allow cookie blocking. If cookies are blocked, some parts of the website may not function properly.

For more information on cookies, visit aboutcookies.org.


Acceptance of Cookies on the Website

When users visit the website, a cookie notification will appear. By closing the notification, the user accepts the use of cookies and agrees to the terms of use and personal data protection. Confirmation of acceptance is valid for 30 days, after which the notification will reappear.


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